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Hiring and managing back-office staff can be daunting, particularly in heavily regulated markets such as Australia. A Top of the Table member discusses how hiring offshore assistants allowed him to scale his staff based on business needs while maintaining compliance and efficiency.

What techniques attract top talent, and what questions help separate the wrong candidate from the right hire? Nagami explains how she has utilized strategy and process to assess potential staff members and build a thriving team. 

Even when advisors have hired the right person, discussing salary, raises and company financial information can be difficult. O'Connell explains an innovative yet straightforward way you can establish open communication about these often-complicated topics to drive development and satisfaction for your employees and yourself. 

If discomfort arises among employees in your office, how do you address and move forward from the situation? In this episode, MDRT members share how they develop a straightforward, successful approach when tense or complicated situations arise.

If there’s one belief that is holding you back from getting the most out of your team, Scheele says, it’s thinking that some people are creative and some aren’t. He shares how you can teach employees to be more creative, have better ideas and build a culture where innovation is a natural byproduct.

Today, employees are looking for leadership who support, encourage and provide tools they need to grow, adapt, give back and create real impact. Pulver explains how to create a culture that cultivates, celebrates and encourages diversity.

MDRT members develop strategies to create camaraderie and invest in office staff.

Empowerment, autonomy and perks matter for your staff’s job satisfaction.

The MDRT Academy provides training and accountability for junior advisors.